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Every Question, Answered

Alpharetta Cleaning
FAQ

Real answers about house cleaning in Alpharetta, GA. Pricing, scheduling, our team, what is covered, and what to expect from the first visit on.

Clean kitchen and dining area in an Alpharetta home after a professional clean

Pricing & Booking

01 / 06
How much does a cleaning cost in Alpharetta?

Recurring cleans start at $140 per visit (biweekly) or $120 (weekly). Deep cleans start at $180. Move-in and move-out cleans start at $420. Your exact number depends on square footage and frequency.

The full pricing page shows the ranges for every service, plus a list of common extras.

Do you offer free estimates?

Yes. Every quote is free and takes about two minutes over the phone or through the contact form. We never charge for estimates and we do not send anyone to your door to close a sale.

How do I book?

Call 678-578-4747, send a message through the contact form, or use the request-a-callback button at the bottom of the screen. We confirm the quote, match you with a team, and lock in a day. Most new clients are on the schedule within the same week.

Do you charge extra for the first cleaning?

Yes. The first visit is always a deep clean, starting at $180. It resets the home top to bottom so every recurring clean after that can focus on maintenance, not catching up. Once the deep clean is done, you roll into your recurring price starting at $140 per visit (biweekly).

Services & Scope

02 / 06
What's included in a standard recurring cleaning?

Every room gets dusting of surfaces, vacuuming, mopping, cobwebs cleared, and trash taken out. Kitchens get counters, stovetop, the outside of appliances, sink, and floors. Bathrooms get toilets, showers, tubs, sinks, mirrors, and floors. Bedrooms get surfaces dusted and floors done. Linens changed at additional cost ($15/bed).

On the bed: we tidy unmade beds, smooth the covers, and fluff pillows. Actually changing the linens is a separate add-on at $15 per bed.

Inside the oven, inside the fridge, and inside cabinets are paid extras on recurring cleans. They're automatic on move-in and move-out cleans.

What's the difference between a deep clean and a standard clean?

A deep clean is more detailed than a standard clean. On a recurring or standard clean we wipe baseboards, blinds, vents, door frames, window sills, light fixtures, and reachable surfaces behind furniture.

On a deep clean those same areas get a hand wipe with cleaner instead of just a dust, plus extra time on grout, build-up, and any spots that need scrubbing. A deep clean is the right starting point for a new home or a home that hasn't had a professional clean in a while.

Do you clean ovens, fridges, and inside cabinets?

Yes, as paid add-ons. Inside the oven, inside the fridge, and inside cabinets are itemized extras on standard and deep cleans. On move-in and move-out cleans, they're included automatically because an empty home needs it.

Mention what you need when you book and we'll add it to the quote.

Do you bring your own supplies and equipment?

Yes. Vacuums, mops, cloths, and every cleaning product are ours. If you prefer your own products because of allergies, fragrance sensitivity, or specific surfaces like natural stone, let us know when you book and we'll use what you have.

Team & Trust

03 / 06
Are you licensed and insured?

Yes. Alpharetta Cleaning Co. is licensed and carries general liability insurance. If something is ever broken or damaged during a clean, we cover it.

Our cleaners follow our written checklists and quality standards on every job.

How do you vet the people who clean my home?

Every cleaner is personally vetted by Staci before their first visit. They only stay on the schedule if their work consistently meets our standard.

Staci quality-controls every cleaner and handles complaints directly. If something isn't right after a visit, she sends someone back at no charge.

Will I have the same team every visit?

Yes for recurring clients. Once you're on a regular schedule, the same lead cleaner visits every time. They learn your home, your preferences, your pets, and the details that matter. If your regular is out sick, we call you before sending a backup so you're never surprised.

Scheduling & Logistics

04 / 06
How far in advance should I book?

For recurring cleans, one week out is ideal. For move-in and move-out cleans, two weeks is best during peak moving months (May through August). For deep cleans, three to five days is usually enough. Same-day availability happens, just call and ask.

What if I need to reschedule?

Call or text at least 24 hours before your appointment and there's no fee. Last-minute reschedules inside 24 hours may carry a small fee because the team has already blocked the day for you. Life happens and we try to be reasonable.

Do I need to be home?

No. Most of our clients give us a code, a lockbox, or garage access. We're used to working in empty homes and we lock up the exact same way we entered. You're welcome to be there the whole time too, it doesn't change how we clean.

Service Area & Specialty

05 / 06
What cities do you cover?

Home base is Alpharetta. Primary markets are Alpharetta, Milton, Johns Creek, Cumming, and Roswell.

We also cover Dunwoody, Sandy Springs, Duluth, Suwanee, Peachtree Corners, Norcross, Brookhaven, Canton, Buford, Sugar Hill, Dawsonville, Marietta, Lawrenceville, and Woodstock. Full list on the service area page.

Do you do commercial cleaning?

Yes. Small offices, salons, studios, boutiques, and light commercial spaces. Pricing is flat-rate by square footage for both the initial clean and recurring maintenance. We already clean a Marietta office every Saturday. See the commercial cleaning page for details.

Do you do Airbnb turnovers?

Yes. Same-day turnovers between checkout and check-in, linen swaps, paper-goods restock, and photo verification after each clean. Turnovers run $95 to $175 depending on the size of the unit and what's included. More on the Airbnb turnover page.

Guarantee & Follow-Up

06 / 06
What if I'm not happy with the clean?

Call within 24 hours and we come back and make it right, no charge. That's our guarantee. We've been in business since 2022 with a 4.9 star rating across 50+ Google reviews, and the reason is that we actually honor this. If a room gets missed or a detail gets rushed, we fix it.

Still have a question?

Call or text any time. We answer the phone outside business hours too, so you'll always get a real person. No sales pitch, just a quick answer.

Ready When You Are

Answers are nice.
A clean home is better.

Book your first clean in under two minutes. We'll quote it, confirm the day, and show up ready to work.

Book Your Clean Call 678-578-4747
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