Alpharetta Cleaning
FAQ

Recurring cleans start at $140 per visit (biweekly) or $120 (weekly). Deep cleans start at $351. Move-in and move-out cleans start at $420. Your exact number depends on square footage and frequency.

The full pricing page shows the ranges for every service, plus a list of common extras.

Yes. Every quote is free and takes about two minutes over the phone or through the contact form. We never charge for estimates and we do not send anyone to your door to close a sale.

Book online in about 60 seconds, call or text 678-578-4747, or send a message through the contact form. We confirm the quote, match you with a team, and lock in a day. Most new clients are on the schedule within the same week.

Yes. The first visit is always a deep clean, starting at $180. It resets the home top to bottom so every recurring clean after that can focus on maintenance, not catching up. Once the deep clean is done, you roll into your recurring price starting at $140 per visit (biweekly).

No. Every clean is a flat rate set by your home's square footage and how often we come, and we confirm the exact price in writing before we schedule. Extras like inside the oven or inside the fridge are itemized before you book.

No. Your price comes from your square footage and how often we clean. Supplies are included, there is no travel fee anywhere we serve, and extras are itemized before you book. The one exception: if a home needs far more time than average because of heavy buildup, we tell you on arrival and get your approval before any extra charge.

By card. Your card stays on file and is charged after the clean is done, and you get a receipt by email. The booking system places a hold on the card 24 hours before your appointment.

Tips are never expected and always optional. If you'd like to leave one, add it when you book online or to the card charge, or leave cash. 100% of tips go to the cleaner who did your home.

Yes. Gift cards come in any amount, never expire, and arrive by email right away or on a date you choose. They work for any residential service in our service area. Buy one on our gift card page.

Every room gets dusting of surfaces, vacuuming, mopping, cobwebs cleared, and trash taken out. Kitchens get counters, stovetop, the outside of appliances, sink, and floors. Bathrooms get toilets, showers, tubs, sinks, mirrors, and floors. Bedrooms get surfaces dusted and floors done. Linens changed at additional cost ($15/bed).

On the bed: we tidy unmade beds, smooth the covers, and fluff pillows. Actually changing the linens is a separate add-on at $15 per bed.

Inside the oven, inside the fridge, and inside cabinets are paid extras on recurring cleans. They're automatic on move-in and move-out cleans.

A deep clean is more detailed than a standard clean. On a recurring or standard clean we wipe baseboards, blinds, vents, door frames, window sills, light fixtures, and reachable surfaces behind furniture.

On a deep clean those same areas get a hand wipe with cleaner instead of just a dust, plus extra time on grout, build-up, and any spots that need scrubbing. A deep clean is the right starting point for a new home or a home that hasn't had a professional clean in a while.

Yes, as paid add-ons. Inside the oven, inside the fridge, and inside cabinets are itemized extras on standard and deep cleans. On move-in and move-out cleans, they're included automatically because an empty home needs it.

Mention what you need when you book and we'll add it to the quote.

Yes. Vacuums, mops, cloths, and every cleaning product are ours. If you prefer your own products because of allergies, fragrance sensitivity, or specific surfaces like natural stone, let us know when you book and we'll use what you have.

We don't wash exterior windows, shampoo carpets, haul junk or construction debris, change HVAC filters, or handle mold, biohazards, or litter boxes. We also don't do laundry, dishes, or organizing. Our process page explains each one and who we can refer you to.

No laundry or dishes. Load the dishwasher or stack dishes in the sink and we clean around them. We tidy the beds on every visit, and changing the linens is a $15-per-bed add-on: leave clean sheets out and we put them on.

We clean under and behind furniture and appliances that move safely, like most ranges and refrigerators that roll forward. Heavy or built-in pieces stay put, and we clean everything we can reach around them.

Yes. Tell us which rooms or details matter most when you book and we'll prioritize them. If something is outside what we do, we'll tell you honestly up front.

Yes. Alpharetta Cleaning Co. is licensed and carries general liability insurance. If something is ever broken or damaged during a clean, we cover it.

Our cleaners follow our written checklists and quality standards on every job.

Every cleaner is personally vetted by Staci before their first visit. They only stay on the schedule if their work consistently meets our standard.

Staci quality-controls every cleaner and handles complaints directly. If something isn't right after a visit, she sends someone back at no charge.

Yes for recurring clients. Once you're on a regular schedule, the same lead cleaner visits every time. They learn your home, your preferences, your pets, and the details that matter. If your regular is out sick, we call you before sending a backup so you're never surprised.

Call or text Staci right away. We carry general liability insurance, and if something is broken or damaged during a clean, we cover it.

Tell us about kids, pets, allergies, or scent sensitivities when you book. We keep products low-odor and put things back so pets aren't walking through anything still wet. If you prefer your own products, leave them out and we'll use yours.

For recurring cleans, one week out is ideal. For move-in and move-out cleans, two weeks is best during peak moving months (May through August). For deep cleans, three to five days is usually enough. Same-day availability happens, just call and ask.

Call or text at least 24 hours before your appointment and there's no fee. Last-minute reschedules inside 24 hours may carry a small fee because the team has already blocked the day for you. Life happens and we try to be reasonable.

No. Most of our clients give us a code, a lockbox, or garage access. We're used to working in empty homes and we lock up the exact same way we entered. You're welcome to be there the whole time too, it doesn't change how we clean.

Your booking confirmation includes your date and a two-hour arrival window, and you can choose text reminders when you book.

Pets can stay home. Mention them when you book. If you'd like, a closed room or a crate keeps the visit moving and your pet comfortable.

No pre-cleaning needed. It does help to pick up clutter from counters and floors, so the visit goes to cleaning instead of moving things around.

Most households book every two weeks. Homes with kids or pets often do better weekly, and monthly works for smaller homes that stay tidy. A recurring clean of a typical 3 bed, 2 bath home takes two cleaners about 2 to 2.5 hours; a first deep clean takes 4 to 6. See recurring cleaning.

Home base is Alpharetta. Primary markets are Alpharetta, Milton, Johns Creek, Cumming, and Roswell.

We also cover Dunwoody, Sandy Springs, Duluth, Suwanee, Peachtree Corners, Norcross, Brookhaven, Canton, Buford, Sugar Hill, Dawsonville, Marietta, Lawrenceville, and Woodstock. Full list on the service area page.

Yes. Small offices, salons, studios, boutiques, and light commercial spaces. Pricing is flat-rate by square footage for both the initial clean and recurring maintenance. We already clean a Marietta office every Saturday. See the commercial cleaning page for details.

Call within 24 hours and we come back and make it right, no charge. That's our guarantee. We've been in business since 2022 with a 4.9 star rating across 70+ Google reviews, and the reason is that we actually honor this. If a room gets missed or a detail gets rushed, we fix it.